In logistics, the “last mile” refers to cargo movement from the entry port to its final destination – usually a storage warehouse, distribution center, or importer facility. Last-mile efficiency is a crucial part of your supply chain, and an experienced logistics partner knows how to get the job done seamlessly.
Why We Focus on the Last Mile
- We help improve trucking efficiency by scheduling pickup and meeting delivery times.
- We help avoid unnecessary port and rail fees.
- We keep your cargo moving so you can meet your deadlines.
RIV Worldwide has dedicated account representatives in constant communication with truckers, customs brokers –and you. RIV account reps are familiar with the air and ocean personnel, procedures, and quirks, and we only work with experienced truckers and drayage companies. Our years of experience help avoid surprises that could delay the release and delivery of your critical shipments.
6 Important Considerations when Choosing a Freight Forwarder
Reliability – It’s essential to find an experienced partner who has your back. At RIV, we provide a consistent, efficient, and transparent process and constantly communicate with all stakeholders through email, text, phone, providing real-time updates.
Flexibility – The ongoing global supply chain disruptions make having options even more critical. RIV provides a range of shipping modes, including standard and premium ocean shipping and deferred and expedited air freight. We have the experience and established network to seamlessly pivot to alternate modes, routes, and services when required.
Transparency – Timely and accurate data helps optimize your resources, cut soft costs, and reduce organizational friction. Our internal systems make it easy to gather data, monitor delivery performance, and improve forecasts.
Optimization – RIV Worldwide has over two decades of experience and is always proactive. We constantly track, expedite, and adapt throughout the life of your shipment, optimizing the flow from pickup to final delivery.
Communication – Never settle for less than clear, accurate, and timely communication from your logistics partner. RIV staff are available 24/7. Between our US and UK offices, you always have access to status updates and experienced customer service staff to consult. Our mission, to provide seamless and transparent logistics you can be confident in, will give you peace of mind.
How RIV Delivers!
- Coordination – We arrange appointment-based, no-surprise deliveries. Our staff proactively tracks and updates you on your delivery status.
- Flexibility – We maintain a network of reliable domestic carriers. We select a trucker that is the best fit for your shipments but always have options if circumstances change.
- Continuity – Our long-standing relationships with domestic truckers of all sizes and specialties ensure that even the most complicated shipment will be delivered as promised. RIV exists to optimize your supply chain –and we Deliver!
- Efficiency – We have built our reputation over two decades for our ability to optimize cargo logistics for our clients.
Contact us today to learn more.